The following testimonials were written by just some of my happy sellers and buyers. They have all been kind enough to give me permission to show you their correspondence. Their letters and words are very gratifying. It seems that my down-to-earth and honest approach has earned me many friends - I think that's fantastic!
I am writing to thank you for both the sale of my old home and purchase of our new home.
When it was time to sell my previous home, you provided me with a thorough market evaluation and prepared me for what to expect during the listing, showing and selling process. I am very grateful for your professionalism, knowledge and integrity during the sale of my home. You respectfully gave me all of the information I needed to make a decision and then you acted on my behalf. Your own personal experience of buying, renovating and selling your own properties was an invaluable resource and I knew I was in good hands.
Within days of listing the property you had my home well advertised, had professional photography completed to best highlight its assets, arranged an office tour and an open house! I feel that your attention to detail and follow up make you a stand out among your peers and is definitely a step ahead of what many other realtors offer. Your marketing campaign resulted in my receiving and accepting an excellent offer within a week of you exposing my home to the market. You possess excellent negotiation and facilitation skills and I felt very supported and confident working alongside you. I also noticed how you spoke with other realtors and clients during contact regarding my house and I was so very impressed with your ease around people and how well you listened and showed honor to all people that you interacted with. You are a superb communicator and you followed up on every phone call and question I had within the same day. I so appreciated that you followed up with me after each showing as well, I felt like I was your biggest priority and I know that all of your customers feel the same way.
When it came time for us to buy another home, your advanced technological skills came into play with the search engine and real estate data bases that you personalized for us to maximize and ensure a quick exposure to properties that met our needs. You spent time taking notes and listening to us and we truly felt that you understood what was important to us. You did not waste our time showing us properties that were either out of our search or price requests. When a property came available when we were out of the country, you gave us a video tour; face timed with us to facilitate this rather unorthodox but necessary process and helped us write an offer on a property that we hadn’t really “seen”. You are a master with contract negotiations and came up with a deal that made both us and the seller happy. Your work didn’t end when the contract was signed; you were so diligent about reminding us about what needed to be done before closing. Your attention to detail and always working on our behalf showed commitment and perseverance to the end!
When there are so many people selling houses, it takes someone special to stand out from the crowd. You inspire trust and confidence in those around you and have a level of integrity and honesty that is rare. You have provided support and friendship during these times of transition and I am so very grateful.
I would highly recommend you to anyone seeking an excellent real estate agent in Victoria Thank you Glen for an exceptional job,
Sincerely, Donna M